Shipping, Exchanges, Other Policies
SHIPPING
Within Malaysia
- Enjoy FREE shipping within Malaysia on orders amounting to RM149.00 and above.
- For orders amounting to RM148.00 and below, a RM10 shipping fee will be charged.
Outside of Malaysia
- For countries outside of Malaysia, please contact messageboutiqueeshop@gmail.com to place an order. We will get back to you as soon as possible.
SIZE EXCHANGE
We highly recommend that you check the measurements of the sizes of the item that you wish to purchase as we do not offer refunds.
We do offer a 14-day size exchange (e.g. from Size 0 to Size 1 of the same item) depending on stock availability. Items must be in saleable condition and shipping of the item(s) back to our HQ will be borne by the customer. Please contact info@messageboutique.com to start the size-exchange process.
COLOR ACCURACY
Colors on the website may not be 100% accurate as colors vary from screen to screen and depends on the lighting of the room you are in. The color of the products that you receive may differ slightly from the colors seen on your screen.
PROCESSING
Please allow a few days for us to process your order especially on weekends and public holidays. Do check your E-Mail for confirmation and updates from us.